Frequently Asked Questions

Everything you need to know about bringing Tumble into your home.

What makes Tumble rugs different from traditional rugs?

Tumble rugs are designed for modern living, featuring a spill-proof technology and a unique two-piece system that includes a machine-washable rug cover and a cushioned non-slip rug pad.

How do I clean my Tumble rug?

For small spills, simply blot with a damp cloth. For a deeper clean, remove the rug cover from the pad and machine wash it in cold water on a delicate cycle, then tumble dry on low heat.

How long does shipping take?

Standard shipping typically takes 5-8 business days within the contiguous United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the item is in its original condition.

Are Tumble rugs safe for children and pets?

Yes, all our rugs are made with non-toxic materials and are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for every member of your family.

Can I use a Tumble rug on top of carpet?

Absolutely. Our rug pad system is designed to provide stability and prevent bunching on both hard floors and low-pile carpeting.